These General Conditions of Sale are concluded between on the one hand HLFND, SAS registered with the RCS of Poitiers under number 909 919 888, having its registered office at 2 bis rue des colibris 86580 Vouneuil sous biard (hereinafter “HLFND”), and on the other hand any person who has made a purchase on the site, hereinafter referred to as “the Customer”. Any purchase on the site (hereinafter the “Site”) automatically entails acceptance of all of these conditions. Our store is hosted on Shopify Inc. This company provides us with the online e-commerce platform that allows us to sell our products and services to you.


Customer: means any user who purchases a Product through the Site and/or who has a personal account on the Site.

Order: designates the process consisting of the Customer selecting the Products he wishes to purchase and have delivered. An Order is finalized when the Customer has selected the Products he wishes to have delivered as well as the delivery options and when he has paid the amount to be paid. Once finalized, the Order is taken care of by HLFND which will ship the Products ordered according to the terms of these General Terms and Conditions.

Contract: refers to these General Terms and Conditions and any special conditions applicable to certain promotional operations. Therefore, the Client waives the right to rely on any contradictory document which would oppose the Contract, and which would therefore be unenforceable against HLFND.

Personal data: refers to all personal information relating to the Customer as an individual provided by him during the Order.

Parties: jointly refers to HLFND and the Users of the Site.

Products: designates the products available for sale on the Site.

User: refers to any natural or legal person accessing the Site, whether they are a Customer or not.


2.1. The purpose of these General Terms and Conditions is to define the conditions under which Users can access the Site, place Orders and manage relations between HLFND and Users, including all rights and obligations arising therefrom.

2.2. They apply in the relationships between Users among themselves and between Users and HLFND. All Users undertake to respect, without restriction or reservation, these General Terms and Conditions, whether they visit the Site or place an Order. The General Terms and Conditions are notified to Users for acceptance prior to any Order on the Site.

2.3.HLFND is free to modify, at any time and without notice, these General Terms and Conditions, in particular to take into account any legal, jurisprudential and/or technical developments. HLFND will inform the User by any means, who must accept the new General Terms and Conditions.
In any case, the fact of the User continuing to use the Site after being informed of the modification of the General Terms and Conditions entails acceptance of the modifications to the latter by the User.
Therefore, the User is advised to regularly consult the General Terms and Conditions accessible at the address . Successive versions of the General Terms and Conditions will be accessible from the Site.

2.4. The version of the General Conditions of Sale which prevails is the latest version available on the Site.

2.5. The version applicable to an Order is that in force on the date the order is placed.
Each new Order requires acceptance of the General Terms and Conditions by the Customer, which the latter acknowledges and accepts.
If Users do not accept the General Terms and Conditions or their subsequent modifications, they must renounce any use of the Site.

2.6. The User declares to have obtained from HLFND, prior to their Order, all the information on the Products and the delivery terms. He declares that he is solely responsible for the choice of Products as well as their suitability to his needs.

2.7. The User must be a duly represented legal entity or an adult natural person with the legal capacity to place an Order on the Site. Failing this, he must have the authorization of his legal representative to place an Order, which he expressly acknowledges and accepts.


All prices presented on the Site are in euros and pounds sterling, all taxes included. HLFND reserves the right to modify its prices without notice. The prices applied to the Customer correspond to those displayed on the Site at the time of their Order.


The User is informed that photographs of the Products appear on the Site, which he or she will be able to consult freely. HLFND guarantees that these photographs were taken under standard conditions for the sector in question, with the Products themselves.

HLFND makes its best efforts to ensure that the photographs of the Products conform as closely as possible to the Products actually delivered to the Customer (color of the Products in particular). However, HLFND cannot guarantee that the Products will be exactly identical to the photographs, in particular due to the technical constraints of making the photographs available on the Site.

Furthermore, HLFND strives to present and describe its Products as accurately as possible. However, subject to providing a faithful presentation of the essential qualities of its Products, HLFND cannot guarantee exhaustive communication of all the characteristics of each Product. The User who wishes to receive additional information about a Product is invited to contact Customer Service at the following address: contact

The User declares to be fully aware of the provisions of this article, and already expressly agrees not to incur the liability of HLFND in this respect, subject to the application of mandatory legal provisions (guarantee of conformity in particular) .


The User can browse the Site without obligation to purchase.
In order to place their Order, the Customer selects the Products of their choice on the Site and adds them to their virtual basket.
Creating a personal account on the Site is not necessary to place an Order. However, certain personal data of the Customer are required for the proper execution of the Order by HLFND .

If the Customer wishes, he has the possibility of creating a personal account allowing him, in particular, to follow the history of his Orders on the Site and to find the corresponding confirmations and invoices. Certain personal data of the Customer are required to create a personal account.
The Client is required to provide complete, up-to-date and fair information, HLFND cannot be held liable in this regard. The Customer is informed that some of the information requested is mandatory for the proper execution of the Order he has placed, which he expressly acknowledges.

The description of the Products is available to the Customer on the Site, which the Customer accepts and acknowledges.
Once the Order is finalized, support is confirmed by HLFND by sending an email to the Customer at the address indicated during the Order.

The Order is validated once payment has been made in full and received by HLFND .

HLFND will send the Customer an invoice by email to the address provided during the Order. The Customer is advised to save or print his invoice and keep it.

HLFND undertakes to honor validated Orders, within the limits of available stocks.

In the event of unavailability of one or more Products after placing the Order, the Customer will be notified by email.
The Customer will have the choice of being reimbursed the amount corresponding to the unavailable Products, or of being delivered when the Products concerned are back in stock (unless definitive withdrawal from the catalog).
In any event, HLFND cannot be held responsible for any damage suffered by the Client, nor liable for any damages.

HLFND may modify the assortment of products offered for sale on the Site at any time, without prejudice to Orders placed by the Customer.


Delivery costs will be specified on the Site, all taxes included, during the Order process and must be accepted by the Customer at the time of validation of the Order.
They will appear on a specific line distinct from that specifying the price of the Products.
It is expressly specified that the amount of delivery costs may vary depending on the territory of delivery of the Products, which the Customer expressly acknowledges and accepts.
Delivery times are indicated on the Site and depend on the delivery method chosen by the Customer. Delivery times exclude Saturdays, Sundays and public holidays.
Pursuant to Article L. 216-1 of the Consumer Code, the Parties agree that the Products will be delivered within the deadlines specified during the Product Order process and before validation of said Order. Delivery times are also reminded in the Order confirmation email sent to the Customer.
Delivery times include the preparation and shipping of the Order, as well as the delivery time of the Products to the point of delivery (Customer's postal address or relay point).
In the absence of an indication on the Site of a delivery time for the Products, HLFND undertakes to deliver them within a maximum period of 30 (thirty) days from the Order validation email sent to the Customer by HLFND . In this case, the Products concerned are delivered within the time limit indicated on the Site and recalled at the time of the Order.

However, as HLFND uses external service providers (carriers, Postal services, etc.) for the delivery of Products, HLFND is entirely dependent on these third-party service providers. Delivery times indicated on the Site may therefore be impacted by service providers without HLFND being responsible for these delivery delays and the consequences that could result from them.

When delivery is made against signature, this constitutes proof of receipt of the package. The transfer of risks and liability relating to the Products occurs upon receipt of the Products by the Customer. From this date, the Customer will be solely responsible for them, as well as for their use and any consequences that may result therefrom. Consequently, the Customer undertakes to check, at the time of delivery, that the Order delivered is complete, compliant and has not been damaged. Otherwise, the Customer undertakes to refuse to accept the Order and to affix his signature to any supporting document. Any Order received against signature by the Customer will be considered to be compliant, complete and in perfect condition at the time of delivery.


The Customer pays on the site by bank card from the Visa, Mastercard, Maestro and American Express networks via the secure payment platform and by Paypal.

    • Payment via Stripe (Credit Card)
      The payment terms are specific to the platform of the payment provider, and are independent of HLFND, which is not involved in any way in the use of said service. All conditions and terms related to payment via the payment solution are governed by the General Conditions of Use of this service, accessible at the address and which can be requested at the contact address, which apply concomitantly to these General Terms and Conditions. HLFND does not retain any banking details of the Client, subject to the provisions below. HLFND cannot be held responsible for any malfunction occurring on the Stripe payment platform.
    • By accepting these terms, the Customer also agrees to be bound by the General Conditions of Use of, accessible at the aforementioned address. These are subject to change by only. Under no circumstances can HLFND modify the General Conditions of Use of, a service provider over which it has no control.
        • Payment via Paypal
          The payment terms are specific to the platform of the payment provider Paypal, and are independent of HLFND, which is not involved in any way in the use of said service. All conditions and terms related to payment via the Paypal payment solution are governed by the General Conditions of Use of this service, accessible at the address /ua/useragreement-full and which can be requested at the contact address, which apply concurrently with these General Terms and Conditions. HLFND does not retain any banking details of the Client, subject to the provisions below. HLFND cannot be held responsible for any malfunction occurring on the Paypal payment platform.
    • By accepting these terms, the Customer also agrees to be bound by the Paypal General Conditions of Use, accessible at the above-mentioned address. These may be subject to modification by Paypal only. Under no circumstances can HLFND modify the General Conditions of Use of Paypal, a service provider over which it has no control.


In application of articles L.221-5 et seq. of the Consumer Code, the Customer has a period of 14 days from the date of delivery of the Order to return any new and unopened product, in its original packaging. original and in perfect condition (any product damaged, incomplete, damaged or whose packaging is damaged will not be taken back), to request a refund without penalty.

In particular, HLFND will not reimburse cosmetic products from which the cover has been removed.

Return costs are covered by HLFND which will provide the Customer, by e-mail, with a return label upon request by the latter sent by e-mail to the address: contact, specifying the address email with which the Order was made and the Product(s) concerned by the withdrawal, as well as attaching a copy of the corresponding invoice.

The Customer must therefore place the intact packaging containing the product in suitable packaging on which the return label will be affixed, before sending it by post. The Customer must also attach a copy of the invoice or any other element allowing identification of the Order in question, and its holder.

The return of the Product is carried out at the Customer's own risk. If the package is lost, stolen or damaged during the product return, HLFND reserves the right to refuse reimbursement for the returned product(s).

Only the Customer identified as such to HLFND may exercise this right, to the exclusion of any other person, and in particular the person receiving the delivery. The return address is:

82 boulevard de lattre de tassigny
06700 Saint-Laurent du Var


9.1. Personal data is collected by HLFND when an Order is placed or when a personal account is created by the Customer. The creation of a personal account is not mandatory to place an Order on the Site, the Customer having the possibility of placing an Order as a “guest”.

Additionally, personal data is collected through cookies. This type of collection is envisaged in article 9.2 below.
When placing an Order, certain personal data must be provided by the Customer and collected by HLFND . These are the Customer's last name, first name, email address, postal address and telephone number. The same personal data is required when creating a personal account.

Furthermore, the Customer can create a personal account using the Facebook Connect interface. In this case, the Client authorizes HLFND to collect the personal data contained in the public profile and the email address associated with the Client's Facebook account. By creating an account via the Facebook Connect interface, the Customer expressly accepts the general conditions of use of Facebook, in addition to these, accessible at the following address:

These personal data are subject to automated processing for the purposes of order management and HLFND 's customer base, as well as commercial prospecting, and for statistical purposes.

They may be transmitted to HLFND 's commercial partners who contribute to the delivery of Products and the making of payments, solely for this purpose, which is expressly acknowledged and accepted by the Customer.

In addition, as part of the online payment services used by HLFND , these services collect certain personal data belonging to Customers on behalf of HLFND .

Said data is kept for the duration necessary for the purposes for which it is collected and processed, namely for the completion of the Order placed by the Customer, unless:

  • a longer retention period is authorized or imposed by a legal or regulatory provision;
  • the Customer has exercised, under the conditions provided below, one of the rights recognized by the legislation.

In addition, when the Customer has created a personal account, the personal data communicated for this purpose are kept until the account is deleted, which can be requested from HLFND under the conditions described below.

Subject to the Client's express acceptance via check boxes, the Client's email address may also be used by HLFND for the purposes of registering and sending a newsletter and/or transmitting offers. promotional.

In the event that the Customer no longer wishes to receive newsletters and/or promotional offers, he or she has the possibility of modifying his or her choice by contacting HLFND under the conditions mentioned below or by using the unsubscribe links provided in the messages.

Access to personal data is strictly limited to HLFND employees, authorized to process them due to their functions. The information collected may possibly be communicated to third parties linked to HLFND by contract for the execution of subcontracted tasks necessary for the management of the Order, without authorization from the Customer being necessary. It is specified that, in the context of the execution of their services, third parties have only limited access to the data and have a contractual obligation to use them in compliance with the provisions of the applicable legislation regarding the protection of data. personal data. Apart from the cases set out above, HLFND undertakes not to sell, rent, transfer or give access to third parties to the data without the prior consent of the Client, unless forced to do so for a legitimate reason ( legal obligation, fight against fraud or abuse, exercise of rights of defense, etc.).

In accordance with the applicable legal and regulatory provisions, in particular Law No. 78-17 of January 6, 1978 as amended relating to data processing, files and freedoms and European Regulation No. 2016/679/EU of April 27, 2016, the The User benefits from a right of access, rectification, portability and erasure of their data or even limitation of processing. He may also, for legitimate reasons, object to the processing of data concerning him.
He may thus demand that personal data concerning him which are inaccurate, incomplete, ambiguous or out of date be rectified, completed, clarified, updated or deleted. The User's personal data is also deleted when the User expressly withdraws consent to the collection and processing of their personal data, subject to HLFND 's legal obligations. The User may also, under the right to the portability of his personal data, recover those concerning him for his personal use, or request that they be transferred to a third party, if this is technically feasible. Each User may also object, for legitimate reasons, to the processing of data concerning them, and request the limitation of the processing of the data.

To exercise these rights, the User must send a request by email to contact indicating their first and last name. HLFND may ask the User to prove their identity, by attaching any necessary document to their request, in particular a copy of their identity card or passport.

HLFND will use the means at its disposal to process requests relating to Users’ personal data.
In the event of a security breach on the Site or loss of personal data relating to Users, HLFND will inform them by email under the applicable legal conditions. It will take all necessary measures, within the limits of its human, material and financial resources, to remedy the breach and ensure data security.

Users also have a right to complain, which they can exercise with the national supervisory authority, namely the CNIL.
To obtain more information about their rights, Users can click on the following link:

9.2. HLFND may set cookies on the Site. This is an automatic tracking process which records information relating to navigation on the Site, and stores information entered during visits to the Site in order to facilitate use of the Site.

Cookies installed by HLFND are deleted from the Customer's computer terminal after a period of 13 months.

The User can object to their installation and/or delete them by following the procedure indicated on their browser.
As such, HLFND obtains the express consent of Users regarding the use of these cookies and uses them in accordance with legal provisions, including in particular the General Regulations on the Protection of Personal Data.

Our partner Google collects data and uses cookies to measure ad performance and personalize them. Find out how Google collects and uses this data.
HLFND uses ContentSquare which is a solution that aggregates traffic and usage data in order to improve the user experience. The statistics produced are anonymous.

9.3. Setting up the Realytics cookie
The Realytics analytical cookie is an audience measurement and statistics cookie, therefore exempt from consent according to the CNIL, used to measure the performance of advertisers' digital TV campaigns. In addition to measurement, Realytics offers optimization or advanced audience measurement solutions which may require obtaining free, explicit and unequivocal consent from the user. Realytics then becomes a data provider for the advertiser's partners, who must ensure the compliance of the operating partner. In both cases, the Realytics cookie undertakes to respect the data collected and not to collect any personal or sensitive data and can be deactivated from the Realytics opt-out page.


Any Customer may request the exchange or refund of an order within 15 days from the date of delivery of the order. Returns of Orders shipped in mainland France are the responsibility of HFLND, which provides a return label to the Customer when the latter requests it by e-mail to the address: contact Outside mainland France, they are the responsibility of the Customer.

As part of his return or refund request, the Customer must also specify the email address with which the Order was made, the Product(s) concerned by the request, and attach a copy of the corresponding invoice.

Any exchange request can only relate to Products whose cumulative price is less than or equal to the cumulative price of the Product(s) to be exchanged. Any price difference will be reimbursed to the Customer in the form of a voucher to be used on the Site.

Finally, if the Customer has not specified his choice (exchange or refund) when making his request, he will benefit from a refund by default.

Each Product for which the Customer requests an exchange or refund must be returned intact, unopened and in its original packaging.
We advise you to choose a mode of transport with a tracking number. Indeed, HLFND cannot be held responsible for loss, theft or damage that returned Products may suffer during transport.

If the item is refused by HLFND , it will be returned to the Customer at HLFND 's expense without the Customer being able to demand any compensation whatsoever.


The vouchers sent by HLFND can be used for 1 year on all Products offered on the Site. Vouchers cannot be combined with each other or with promotional codes.


Promotional codes only apply to non-discounted base prices. Promotional codes cannot be combined with each other or with vouchers. Promotional codes can be used once per Customer account unless otherwise instructed by HLFND . These codes are not refundable upon exchange.


Without this list being exhaustive, the “Marc & Monsson” brand as well as its derivatives and variations, the logos, the graphic charter, the layout, the information, the presentation and the content of the Site, are the exclusive property of HLFND . The systems, software, structures, infrastructures, databases and content of any nature (texts, images, visuals, music, logos, brands, database, etc.) relating to the Site are also protected by all intellectual property rights or rights of database producers in force, of which HLFND is the sole owner of the rights. All disassembly, decompilation, decryption, extraction, reuse, copying and more generally, all acts of reproduction, representation, distribution and use of any of these elements, in whole or in part, without the prior written authorization of HLFND are strictly prohibited and may be subject to legal action.

Any reproduction or representation, total or partial, of the Site or the elements composing it, such as brands, logos, graphic charter, layout, information, presentation and content of the Site, without this list being exhaustive, is prohibited.
Browsing the Site does not entail any transfer of intellectual property rights for the benefit of the User. HLFND grants the User a right of access and consultation of the Site only, under the conditions and terms provided for in these General Terms and Conditions.


14.1. HLFND declines all liability for damage of any nature whatsoever, resulting in particular from the use of the Site or the Order of Products, in particular damage to the reputation and image of the Customer, or loss of data that may arise from use of the Site.

In the event that HLFND 's liability were to be established and retained due to damage suffered by the Customer and exclusively to HLFND , this is limited to the amount of the Order paid by the Customer to HLFND .

14.2. The User acknowledges that his use of the Site is at his own risk. The Site is provided “as is” and is accessible without any guarantee of availability and regularity.

HLFND will use its best efforts to make the Site accessible 24 hours a day, seven days a week, except in the event of force majeure or an event beyond the control of HLFND and subject to maintenance periods, possible breakdowns, technical hazards linked to the nature of the network or malicious acts or any damage to HLFND 's hardware or software.

14.3. HLFND cannot under any circumstances be held responsible due to an interruption of all or part of the Site whatever the cause, duration or frequency of this interruption.

14.4. The Site has the technology necessary to date for its access and use, the presence of possible viruses or other harmful elements, introduced by any means or by any third party, which may produce alterations in the User's computer systems cannot be excluded.

HLFND offers no warranty, either explicit or implicit, regarding the operation of the Site, in particular any technical problem that may arise.

HLFND reserves the right to modify, at its discretion and unilaterally, at any time and without prior notice, the configuration of the Site, the services or content offered, as well as the right to eliminate, limit, suspend or prohibit them. access, provisionally or permanently.

14.5. HLFND 's liability under the obligations of these General Terms and Conditions cannot be incurred in the event that the non-performance of its obligations is attributable to the actions of a third party even if it is foreseeable, to the fault of the Client, or to the occurrence of a force majeure event as defined by the French courts and article 1218 of the Civil Code, or any other event which was not reasonably under the exclusive control of HLFND .

It is agreed that in the event that HLFND 's liability is called into question, whatever the basis and/or nature of the action, only direct and foreseeable damage is likely to give rise to compensation. Thus, any indirect, consequential and/or incidental damages, such as for example commercial disruption, loss of customers, etc., will not entitle the User to compensation.

In any event, the liability of HLFND , in the event of damage caused to the Customer, for whatever reason, will be expressly limited and may in no case exceed the total amount excluding taxes of the Customer's Order carried out within the framework hereof.

14.6. The Customer undertakes to use the Products in strict compliance with the instructions for use provided by HLFND . Therefore, HLFND cannot be held responsible in the event of non-compliant use of the Products by the Customer or a third party.


In accordance with the provisions of the Consumer Code, the Products marketed on the Site benefit from legal guarantees, that is to say the guarantee of conformity (articles L.217-4 et seq. of the Consumer Code) and the guarantee of hidden defects (articles 1641 et seq. of the Civil Code), allowing Customers to return defective and non-compliant Products free of charge.

15.1. Guarantee against hidden defects.
In accordance with articles 1641 et seq. of the Civil Code, HLFND is bound by the guarantee for hidden defects in the Products sold making them unsuitable or significantly affecting the use for which they are intended. The Customer may bring an action on the basis of a hidden defect within two years from the discovery of the defect.

As part of the legal guarantee against hidden defects, HLFND , depending on the Customer's choice, undertakes, after assessing the defect:

  • to refund the entire price of the Product concerned;
  • to reimburse part of the price of the Product if the Customer decides to keep it.

15.2. Legal guarantee of conformity.
In accordance with articles L.217-4 et seq. of the Consumer Code, HLFND is required to deliver Products conforming to each Customer's Order, namely:

  • Products corresponding to the description given by HLFND;
  • Products presenting the qualities that the Customer can legitimately expect in view of HLFND's declarations.

The Customer may bring an action on the basis of a lack of conformity within a period of two years from delivery of the Products, it being understood that any lack of conformity appearing within a period of two years from delivery is deemed have existed upon delivery.
As part of the legal guarantee of conformity, HLFND, depending on the Customer's choice, undertakes, after assessing the defect, either:

  • to reimburse him for the price of the Product concerned;
  • to exchange the Product for a Product conforming to their Order, if this is possible.


Any complaint or request for information relating to these General Terms and Conditions must be sent to Customer Service by email to the following address: contact


17.1. Partial invalidity
If one or more stipulations of these General Terms and Conditions are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will retain all their force. and their scope.

17.2. Non-waiver
The fact that one of the Parties does not rely on the other Party for a breach of any of the obligations referred to in the General Terms and Conditions cannot be interpreted for the future as a waiver of the obligation. in question.

17.3. Mediation
In the event of a dispute relating to an Order, the Customer must contact HLFND as a priority, in order to find an amicable solution, by email to the address conatc

In the event that no amicable solution can be found, the Client may contact FEVAD, of which HLFND is a member, within the year following the Client's last approach to HLFND . For more information, the Customer can go to the Site accessible at the address

Referral to the mediator can only take place after the Client has taken prior written steps with HLFND .

Furthermore, in accordance with Article 14 of Regulation (EU) No. 524/2013, the European Commission has set up an Online Dispute Resolution platform, facilitating the independent out-of-court settlement of online disputes between consumers and professionals from the European Union. This platform is accessible at the following link:

17.4. Applicable law and attribution of jurisdiction
These General Terms and Conditions are governed by French law, unless otherwise mandatory.
In the absence of an amicable outcome and whatever the origin of the conflict, disputes relating to the execution or interpretation of these General Terms and Conditions will be submitted to the competent courts of Paris, unless otherwise mandatory. For all practical purposes, it is specified that the deadlines for legal action are not interrupted during the period during which an amicable solution is sought or mediation is requested.

Date of entry into force of these General Terms and Conditions: January 18, 2023