Shipping Policy

SHIPPING & DELIVERY:

After validation of your order, you will receive under 1 to 2 working days an email regarding shipping with the tracking number of your package.
All our shipments are made via the post office (Letter followed or Colissimo) and Mondial Relay according to your choice. Shipping costs include packaging and shipping.

Orders are shipped Tuesday through Friday.


Marc&Monsson cannot be held responsible for delays or postal strikes.
We also invite you to ensure that your mailbox is secure and in your name; Marc&Monsson cannot be held responsible in the event of non-receipt of your order for standard delivery (tracked letter or Colissimo without signature).
When you confirm your order you confirm the address indicated, in the event of an addressing error your package will be returned to us and the order refunded. (Initial shipping costs will not be refunded).

Have you placed several orders in the same day?

Send us a message at contact@marcandmonsson.com to combine your orders and get a refund of duplicate shipping costs.
It may happen that one of your orders is already in preparation and it will unfortunately no longer be possible to combine them.
Your orders are shipped from Wednesday to Friday, and may take a little longer during exceptional periods (e.g. sales, collection releases, etc.).

THE POST OFFICE :
Orders are sent by Colissimo via the Post Office depending on the thickness of your shipment. Your package is placed in your mailbox by the postman.
France: €4, free from €50 (2 working days)*
Belgium: €6, free from €70 (3 working days)*
World: 12€ (7 to 15 working days depending on the area)*

MONDIAL RELAY :

You can choose to have your order delivered to a Mondial Relay relay point. This offer is only available for certain countries. The choice of relay point is made after payment.

France: €4, free from €50 (3 working days)*
Belgium: €5, free from €50 (3 working days)*
Luxembourg: €5 (3 working days)*
Spain: 7€ (5 working days)*
*Please note, this is the partners' shipping time, we must add to this our processing time (1 to 2 working days maximum).